Growth pod

Keep the customers you've paid for.

Most businesses spend to bring customers in and nothing to bring them back. We fix the second part, and make the first part honest.

Your customers, in eight groups
Champions Loyal Promising New Slipping At risk Hibernating Lost
Start free · RFM Snapshot

See where your revenue actually sits.

Send an order export. In a week: your customers in eight groups, the revenue in each, the one to act on first. One page. Yours to keep.

Request your Snapshot E-commerce and subscription businesses
Free

Growth Health Check

"I can't tell what's actually working."

Forty-five minutes with us, then one page: where growth is leaking, ranked, and a target that's actually reachable. Yours whether or not you hire us.

Full-funnel reviewOrder-level analysisRepeat-rate benchmarkReachable target
Book your Health Check

Retention & Lifecycle System

"Customers buy once and disappear."

The system that brings them back: who to talk to, when, with what. Runs on your CRM, handed over with the playbook.

Customer segmentation (RFM)Welcome · reorder · win-back journeysWebEngage · Klaviyo · WhatsAppSecond-purchase offersCashback & loyaltyStore conversion90-day calendar

Paid Media & Search

"Ads used to work. Now they don't."

Meta, TikTok, Snapchat and Google, run by people who report to your P&L. Search built so demand keeps coming when ads pause.

Media buyingGoogle AdsSEO & AEOCreative briefsMonthly reallocation

Voice of Customer

"I don't know why they leave."

We call your best, newest and lapsed customers and bring back the three things to fix first, with a survey system that keeps running after we've gone.

Lost-customer interviewsSegment surveysJourney mapSignals → requirements

Customer Community

"We have customers, but no crowd."

A place for your customers to find each other, run so it grows the business. The channel that took Oraan's flagship product to product-market fit.

Model & platformLaunch planModeration rhythmCommunity → revenue

Growth Partner

"I need a growth lead but can't afford one yet."

Maede embedded for three to six months across whichever services your Health Check showed you need, with a defined handover at the end.

How we hand over

Every Growth engagement ends with Team Enablement.

Operating standards, reporting templates and coaching, so your marketers become the experts. "My team can't run this without me" is the problem it solves. Available on its own too.

Start with the free one.

Free Health Check Book 30 minutes